Peristaltic Pumps

Troubleshooting Flow Rate Issues in Peristaltic Pumps

6 min read
Updated 11/9/2025

# Troubleshooting Guide for Flow Rate Issues in Masterflex Peristaltic Pumps --- ## Introduction Masterflex peristaltic pumps are widely recognized...

Troubleshooting Guide for Flow Rate Issues in Masterflex Peristaltic Pumps


Introduction

Masterflex peristaltic pumps are widely recognized for their precise and reliable fluid delivery across various laboratory and industrial applications. The L/S and I/P series pumps offer broad flow rate ranges — from as low as 0.001 mL/min up to 3400 mL/min (L/S series) and 0.0006 to 26 LPM (I/P series) — making them suitable for microfluidics, chemical dosing, bioprocessing, and more. Achieving and maintaining accurate flow rates is critical for process consistency, product quality, and experimental reproducibility.

Despite their robustness, flow rate deviations can occur due to mechanical wear, tubing issues, fluid properties, or calibration drift. This guide provides a comprehensive approach to diagnosing and resolving flow rate problems in Masterflex peristaltic pumps, ensuring optimal performance and longevity.


Safety Precautions

Before troubleshooting or servicing your Masterflex pump, observe the following safety precautions:

  • Disconnect power before performing maintenance or calibration to prevent accidental start-up.
  • Wear appropriate PPE (gloves, goggles) when handling hazardous fluids.
  • Avoid contact with moving parts such as rollers and tubing during operation.
  • Ensure tubing is compatible with the fluid to prevent leaks or degradation.
  • Follow manufacturer’s instructions for installation, operation, and maintenance.
  • Handle calibration weights and measuring devices carefully to avoid damage or injury.
  • Dispose of fluids and used tubing according to local regulations.

Common Flow Rate Issues

| Symptom | Possible Cause | Recommended Solution | |---------------------------------|---------------------------------------------|--------------------------------------------------| | Flow rate lower than expected | Worn or damaged tubing | Inspect tubing for cracks, replace if necessary | | | Incorrect tubing size | Verify tubing size matches pump head (L/S 13-36)| | | Tubing occlusion or blockage | Remove and clean tubing or replace if occluded | | | Pump head rollers worn or damaged | Inspect and replace rollers as needed | | | Calibration drift | Perform calibration procedure | | Flow rate fluctuates or is inconsistent | Tubing not properly seated in pump head | Reinstall tubing ensuring proper placement | | | Air bubbles in tubing | Prime tubing to remove air bubbles | | | Fluid viscosity changes | Adjust flow rate settings or use compatible tubing | | | Pump drive slipping or mechanical issues | Inspect drive belt and motor for wear or damage | | Flow rate higher than expected | Incorrect tubing size or type | Confirm tubing specifications | | | Calibration error | Recalibrate pump | | | Fluid leaking around tubing | Check tubing installation and replace if damaged |


Calibration Procedures

Accurate calibration is essential for maintaining flow rate accuracy within ±0.25% for digital drives. Follow these steps to calibrate your Masterflex pump:

Required Materials:

  • Precision balance (±0.01 g accuracy)
  • Graduated cylinder or volumetric flask
  • Stopwatch or timer
  • Distilled water or calibration fluid

Step-by-Step Calibration:

  1. Prepare the Pump and Tubing

    • Install the correct tubing size for your pump head (L/S 13-36 for L/S series).
    • Prime the tubing with calibration fluid to remove air bubbles.
  2. Set Initial Parameters

    • Turn on the pump and set a known flow rate value on the digital drive.
    • Allow the pump to run for a few minutes to stabilize.
  3. Collect Fluid Sample

    • Place the outlet tubing into the graduated cylinder or container on the precision balance.
    • Run the pump for a fixed time interval (e.g., 5 minutes).
  4. Measure Volume or Mass

    • Weigh the collected fluid and convert mass to volume using fluid density.
    • Alternatively, measure volume directly if using a graduated cylinder.
  5. Calculate Actual Flow Rate

    • Flow rate (mL/min) = Volume collected (mL) / Time (min)
  6. Compare and Adjust

    • Compare the measured flow rate to the pump’s set value.
    • If deviation exceeds ±0.25%, adjust the pump calibration settings per the user manual.
  7. Repeat Verification

    • Repeat steps 3-6 at multiple flow rates across the pump’s operating range to ensure linearity.
  8. Document Calibration

    • Record calibration data, date, and any adjustments made for future reference.

Factors Affecting Flow Rate

Tubing

  • Size: Tubing size directly influences flow rate. Masterflex L/S series tubing ranges from size 13 to 36; using incorrect tubing size can cause flow inaccuracies.
  • Wear: Tubing elasticity degrades over time, leading to decreased occlusion and flow slip.
  • Occlusion: Partial blockages reduce flow and cause pulsation.

Pressure

  • Increased backpressure can reduce flow rate by compressing tubing or causing slip.
  • Ensure system pressure remains within pump and tubing specifications.

Fluid Viscosity

  • Higher viscosity fluids increase resistance, potentially lowering flow rate.
  • Use tubing materials compatible with fluid viscosity and adjust pump speed accordingly.

Flow Verification Methods

  • Gravimetric Method: Weigh fluid collected over a timed interval; highly accurate.
  • Volumetric Method: Measure fluid volume collected using graduated cylinders.
  • Flow Meters: Inline flow meters can provide real-time flow verification.
  • Visual Inspection: Observe fluid output consistency and tubing condition.

Troubleshooting Inconsistent Flow

  1. Inspect Tubing

    • Check for cracks, kinks, or occlusions.
    • Replace tubing if worn or damaged.
  2. Check Tubing Installation

    • Ensure tubing is properly seated and aligned in pump head.
    • Confirm tubing size matches pump specifications.
  3. Prime Tubing

    • Remove air bubbles by running fluid through tubing before operation.
  4. Examine Pump Head and Rollers

    • Inspect rollers for wear or damage.
    • Replace rollers if necessary.
  5. Verify Drive Mechanism

    • Check motor and drive belt for slippage or damage.
    • Tighten or replace components as needed.
  6. Adjust for Fluid Properties

    • If fluid viscosity varies, adjust pump speed or tubing accordingly.
  7. Recalibrate Pump

    • Perform calibration procedure to ensure flow accuracy.

External Citations

  • Masterflex L/S and I/P Series Pump User Manuals, Cole-Parmer Instrument Company.
  • “Peristaltic Pump Tubing Selection and Maintenance,” Cole-Parmer Technical Notes, 2022.
  • Smith, J., & Lee, A. (2020). Fluid Handling and Pump Calibration Techniques. Journal of Laboratory Automation, 25(3), 145-156.
  • ASTM D1193-06, Standard Specification for Reagent Water.

Legal Disclaimer

This troubleshooting guide is provided for informational purposes only. While every effort has been made to ensure accuracy, Cole-Parmer and Masterflex assume no liability for damages or injury resulting from the use or misuse of this information. Users should follow all applicable safety guidelines and manufacturer instructions. For complex issues or repairs, consult authorized service personnel or contact Masterflex technical support directly.


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⚠️ Important Disclaimer

This guide summarizes safe repair practices based on industry best practices and manufacturer guidelines. Always consult the official manufacturer manual for model-specific procedures. Pump equipment repair should only be performed by qualified personnel following proper safety procedures and regulatory requirements.